Business name – Flora Laura Flowers
This privacy statement relates to the processing of personal data via www.floralauraflowers.co.uk and their Website. Flora Laura Flowers is the regulator of the processing of your data in the sense of the GDPR.
Our contact details are :Flora Laura Flowers +44 (0)7453539851 info@floralauraflowers.co.uk
Flora Laura Flowers respects the privacy of all visitors to our Website. We only collect the personal data required to display the website and the services offered on it. We also offer a few services for which the processing of personal data is required, namely a contact form, a subscription service and an option to request specific information. Personal data collected by this Website will be processed in accordance with the GDPR. With this Privacy Statement Floral Laura Flowers wants to inform you about the processing of your personal data by Floral Laura Flowers via our Website. If you have any questions, please do not hesitate to contact us using the contact details shown above.
What data do we collect?
Floral Laura Flowers does not collect any personal data in principle, unless you provide this to us via contact form, a subscription service and an email option to request specific information. In those cases we collect only the following personal data: To use the contact form we ask you to provide the following information:
- Name
- Organisation
- Email address
- Telephone number
We only use this information to provide an appropriate response to your contact request.
Cookies
This Website also makes use of cookies. In certain cases the law deems the use of cookies to be equivalent to the processing of personal data. Personal data that is collected on our website using cookies is only used for analytical purposes.
What is the personal data that is collected on this website used for?
The personal data that we collect via our Website is only used for the purposes for which it is provided. Therefore, we will only use the personal data that you provide to us via the contact form to contact you, answer questions or provide the requested information. If you have subscribed to subscription flowers, your personal data will only be used to send the flowers, and if you have subscribed to one of the specific notification services your personal data will only be used to send the relevant notifications.\
Is my personal data secure?
Flora Laura Flowers attaches great importance to your privacy. We therefore implement security measures in order to prevent the theft, loss or other improper use of your personal data. These measures include secure links and encrypted communication when necessary. We also take measures with regard to physical and logical access control.
How long will my personal data be retained?
If your personal data has been received via the contact form, we will retain it for as long as it is required to perform the service or as long as we have a service relationship with you. Following the end of the service relationship your personal data will be retained for a maximum of 1 year. Contact details that we obtain when registering for a demo will be retained for a maximum of 6 months. Contact details that we obtain for specific notification services will be retained as long as they are required to provide the service.
Will my personal data be shared with third parties?
The Flora Laura Flowers will never sell your personal data to third parties. Flora Flower Flowers will not share your personal data with third parties unless we are required to do so by law e.g. on the basis of a legitimate demand from the competent authorities and except in the cases where we make use of processors or third-party service providers.
Third party service providers
Flora Laura Flowers may make use of third parties to provide certain services. Financial transactions relating to our website are handled by our payment services providers. Square and PayPal. We will share transaction data with our payment services providers only to the extent necessary for the purposes of processing your payments, refunding such payments and dealing with complaints and queries relating to such payments and refunds. You can find information about the payment services providers’ privacy policies and practices at the following addresses. Square and PayPal.
Where can I submit a request to access my personal data, have it amended, or have it removed?
You can submit a request for access to the personal data about you collected by Flora Laura Flowers via its Website by sending an e-mail to info@floralauraflowers.co.uk. This policy was drafted in May 2020 and most recently amended in June 2022. Flora Laura Flowers makes any changes to the way in which personal data collected via these websites is handled, this will be announced by means of a change to the privacy statement. In the event of major changes, we will notify you by e-mail. This privacy statement was most recently amended on 01 June 2022 Specify your preference for the use of cookies below. This will mean that you will see personalised information that is important to you more often.